Creating a telegram bot for real estate agents

It is necessary to create a telegram bot for a real estate agency in Turkey by reference.

Reference: https://t.me/homebro_rent_bot

It is also necessary to solve the following problem: it is necessary that the bot not only interacts with customers, but also in the opposite way - with sales managers, distributing tasks between them

Data on real estate will be provided in case of selection of the Contractor.
Please indicate your cases.

Legal conditions of work:
We work under a contract with individual entrepreneurs / self-employed on post-payment upon signing the act on services rendered. Non-cash payment.