Software-mA to automate the script-the script calling to clients

you Must write a program to work with the script (the script) telephone calls to clients of the trading company.
Currently used berdowski document with embedded links answers the client with the transition to the desired page of the document response of the operator. It is not very convenient.
You need to implement it in the program, what would be the options as buttons (or buttons) to Perigord to the right page to continue the dialogue. And that each page can be edited separately from the admin when writing or editing the script. So answers that would be edited from the admin area.
The scripts we write ourselves, we need only software shell.
Details of work and payment methods in the process of communication.