The problem with the user authorization (1C Bitrix)

Good day!

Online shop on Bitrix, not the functionality of the password recovery. When prompted to reset the password yadi.sk/i/O27Qd3IjblcySg receive an e-mail with a link – yadi.sk/i/SvKfrlTojcTm2Q, which leads again to the login page (i.e. reset password does not work).

You need to configure the correct operation of the reset password.